Hirdaramani Group: Advancing Responsible Purchasing Through Better Buying

  • Manufacturers
  • Decent Work
  • Better Buying
  • Responsible Purchasing Practices
Hirdaramani Industries (PVT) Ltd logo
April 27, 2026

As a globally recognized apparel manufacturer with over a century of industry leadership, Hirdaramani Group continues to play a defining role in advancing sustainable and responsible practices across the apparel value chain. A Cascale member since 2013, the Group operates vertically integrated facilities across Sri Lanka, Bangladesh, Vietnam, and Africa, partnering with leading global brands to deliver end-to-end apparel solutions and enable more transparent, future-ready supply chains.

Guided by its Future First Sustainability Roadmap, Hirdaramani integrates environmental stewardship, social impact, and responsible governance across its operations. Within this broader strategy, participation in Cascale’s Better Buying Purchasing Practices Index (BBPPI) serves as a strategic platform to strengthen buyer-supplier partnerships and support the evolution of responsible purchasing practices across the industry.

Impact at a Glance

  • Leveraging Better Buying to amplify supplier voice and inform more responsible purchasing practices
  • Integrating purchasing practice dialogue into the Future First sustainability framework through Better Buying
  • Strengthening transparency and accountability across global buyer relationships
  • Advancing measurable sustainability progress, including:
    • Net-zero greenhouse gas emissions from energy across Sri Lanka’s manufacturing operations
    • 17 LEED Gold and Platinum-certified facilities across the global footprint
    • Over 21,000 employees engaged through well-being and empowerment programs
    • First Sri Lankan company to have its net-zero science-based targets approved

Creating Better Conditions for Supplier-Buyer Collaboration

Manufacturers are expected to keep advancing climate and social priorities while managing the daily realities of sourcing and production. Purchasing practices play a direct role in shaping that environment. Planning changes, delayed payments, and pricing pressure can affect how suppliers manage resources, schedule production, and sustain longer-term efforts.

Better Buying brings those conditions into view through structured supplier feedback on buyer purchasing practices. For Hirdaramani Group, this creates a practical opportunity to contribute insight from the manufacturing side of the value chain. A consistent feedback process can bring alignment for day-to-day operations and open stronger conversations with buyers about how to improve together.

Aligning the Group’s sustainability progress with accountability, transparency, and stronger working relationships throughout the supply chain, Better Buying supports a more consistent and constructive dialogue between suppliers and buyers.

How Hirdaramani Uses Better Buying to Strengthen Dialogue with Buyers

Hirdaramani approaches Better Buying not only as a reporting mechanism but also as a practical tool for engagement and industry advancement. Across its Future First Roadmap, the company has connected sustainability progress with clearer structures, stronger reporting standards, and greater transparency and accountability. Better Buying fits within that approach by offering the Hirdaramani team a confidential way to share supplier experience and help inform more effective purchasing practices over time.

As noted by Nikhil Hirdaramani, Director at the Hirdaramani Group, the tool offers a “secure and anonymous feedback channel” that has supported more constructive and action-oriented engagement with customers. Better Buying has also driven stronger, more transparent conversations that contribute to continuous improvements over time.

Better Buying complements Hirdaramani’s broader sustainability efforts by strengthening accountability and more closely linking operational performance to buyer relationships.

Partnership as a Driver of Improvement

Collaboration is central to Hirdaramani Group’s approach to sustainability. Through its Future First Roadmap, the Group works closely with global brands, industry platforms, and stakeholders to advance progress across climate action, social impact, traceability, and innovation.

Participation in Better Buying strengthens this collaborative approach by:

  • Translating supplier experience into actionable insights
  • Supporting more informed and responsive decision-making by buyers
  • Building trust through greater transparency and shared accountability

In this way, the partnership becomes part of how progress is shaped and sustained across the value chain.

Why This Matters

Hirdaramani’s experience shows how structured supplier feedback can strengthen partnerships and support more effective purchasing practices. By connecting operational insights with strategic buyer engagement, Better Buying helps bridge critical gaps in the apparel value chain.

As expectations on sustainability continue to grow, aligning purchasing practices with these ambitions will remain essential. For Hirdaramani Group, Better Buying strengthens this effort by connecting day-to-day operational realities with buyer relationships, helping ensure that progress across the value chain is both practical and sustained.

For more on Hirdaramani’s broader sustainability journey, listen to Nikhil Hirdaramani on Cascale’s Source of Good podcast episode, “From Tailors to Global Trailblazers: Talking Climate Action with Hirdaramani and ASICS.”

Participate in the BBPPI

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Rana Plaza Reminds Us of the Necessity of Responsible Purchasing Practices

  • Decent Work
  • Responsible Purchasing Practices

In 2026, workplace safety standards and protections are essential, but they are not enough on their own. Fairness in purchasing must be part of the conversation.

Photo of a flying Bangladesh flag
Headshot of Katie Hess
Katie Hess
April 24, 2026

Key Takeaways

  • On the 13th anniversary of Rana Plaza, we must recognize both the progress made and the work that remains unfinished.
  • Purchasing practices are a critical part of creating safer, more stable, and more equitable supply chains.
  • Better Buying enables a buyer-supplier feedback loop that helps companies understand how purchasing practices are experienced by suppliers through confidential, anonymized feedback and benchmarked insights.

For those with careers in fashion and consumer goods, the name Rana Plaza is unforgettable.

Just 13 years ago, this devastating factory collapse claimed 1,134 lives and injured several thousand in Dhaka, Bangladesh. Out of it came a new vision of garment worker protections in the form of the landmark Bangladesh Accord.

A turning point for the industry, the Accord paved the way for brand accountability and responsibility never before seen. It helped establish a stronger foundation for worker safety, well-being, and protections for the most vulnerable. This remains especially important because women of color make up the majority of the garment workforce.

After the Bangladesh Accord’s expiry came the binding International Accord and successor agreements like the Pakistan Accord (renewed in January) with over 100 global brand and trade union signatories, many of whom are Cascale members and Better Buying subscribers.

Like its predecessor, the Pakistan Accord supports continued progress on fire, electrical, structural, and boiler safety in factories, while also strengthening worker awareness, complaint mechanisms, and other protections.  The International Accord has also continued to evolve in response to emerging risks, including the growing urgency of heat stress in production environments.

Today – as always, workplace safety standards and protections are essential. And when we talk about protecting workers, we also need to talk about the purchasing decisions that shape conditions throughout global supply chains.

When it comes to purchasing practices, Cascale’s Better Buying captures this information directly from the source: suppliers.

Now in our 10th survey cycle for Better Buying Purchasing Practices Index (BBPPI), we’ve captured how the seven categories of purchasing practices influence supply chains in reality. Last year’s survey, again, reaffirmed that repeat Better Buying brand subscribers outperform the benchmark. Across areas like planning and forecasting, design and development, cost and cost negotiation, sourcing and order placement, payment and terms, and buyer-supplier management, Better Buying continues to show that commercial decisions directly influence stability, trust, and working conditions in supply chains.

That is why responsible purchasing practices are a core part of decent work.

Through confidential, anonymized supplier feedback, 1,360 suppliers participated in Better Buying last year. Their input helps create a clearer picture of how purchasing practices are experienced in reality and where change is still needed.

Because to truly honor the past and the improvements made, we must continue to take an active role in driving accountability for our collective future. If we want supply chains that are safer, more stable, and more equitable, factory safety protections must continue, and so must the work to improve the purchasing practices that shape outcomes every day. Thirteen years after Rana Plaza, that responsibility remains with all of us.

As we reflect on this anniversary, supplier voice remains essential to continued progress. If you are a supplier that has worked with a buyer in the past 12 months, we encourage you to share your experience (entirely for free and anonymously) through the Better Buying Purchasing Practices Index (BBPPI). First-time participants can submit here. And if you are returning to Better Buying, please proceed to this gateway.

Only together can we ensure that fairness in this industry extends to every stakeholder.

Engaging Next Generation Leaders at University of Oregon

  • Academia
  • Supply Chain
  • Responsible Purchasing Practices

Cascale brings real-world insight to sports-product management students on aligning sourcing strategies with climate action and decent work.

Eugene, Oregon – Showcasing a sunny day at the University of Oregon.
March 06, 2026

Cascale brings real-world insight to sports-product management students on aligning sourcing strategies with climate action and decent work.

This week, Cascale’s Joleen Ong, senior director, brand and retailer membership, joined the University of Oregon Sports Product Management (SPM) graduate program to explore how sustainability is operationalized across global supply chains — and why sourcing and costing decisions matter for both climate and decent work outcomes.

Ong was a guest lecturer at  the sourcing and costing strategies course led by instructor Eric Goldner, where 48 graduate students explored the intersection of purchasing practices, environmental performance, and the impacts of tariffs. Goldner is a seasoned supply chain executive with over 25 years of experience at major brands including Nike, Coach, and Columbia Sportswear, while Ong worked in the outdoor and sporting goods industry – first at Columbia Sportswear, then Fanatics – before joining and leading Cascale’s brand and retailer membership. She gave a compelling lecture on the sourcing challenges faced by sustainability professionals.

A Deeper Dive on Sourcing Challenges

Following an overview of recent U.S. tariff developments, Ong’s session explored Cascale’s role in convening brands, manufacturers, and stakeholders to align on credible tools and shared standards. She also uncovered real-world sourcing and costing case examples from industry experience at Columbia Sportswear and Fanatics. Using a factory audit walkthrough, Ong highlighted how common social and environmental violations are often symptoms of poor purchasing and planning decisions. Finally, she touched on the role of responsible purchasing and Better Buying approaches in addressing root causes and strengthening decent work across supply chains.

Throughout the session, students demonstrated strong engagement and thoughtful questions about how collective action can move the industry from compliance to measurable impact.

Importance to Industry

The University of Oregon Sports Product Management Program was co-founded by former Nike leader Ellen Schmidt-Devlin and prepares talent for the sports and outdoor industry. The specialized, industry-partnered program teaches the full product creation lifecycle, supported by advisory board participation from brands, manufacturers, and organizations such as Cascale, where Ong has served as an advisory board member since 2024.The curriculum emphasizes hands-on learning through its Portland-based innovation lab, located in a city widely recognized as a global hub for the footwear and athletic apparel industry, often referred to as the “sneaker capital of America.” Approximately 90 percent of alumni work within the industry.

Engaging with academia helps connect Cascale’s work to the next generation of sourcing, product, and sustainability leaders. It also reinforces a key message: decisions made upstream – across areas like planning, costing, and purchasing – directly shape environmental performance, worker outcomes, and long-term business resilience.

Several students expressed interest in future internship opportunities, signaling strong alignment between emerging talent and the industry’s growing focus on credible, collective sustainability solutions.

The lecture follows a series of Cascale student engagements including speaking opportunities at Parsons, the Ohio State University (via the Educators for Socially-Responsible Apparel Practices (ESRAP)), and more this quarter.

Time Is Running Out: Subscribe to Better Buying by March 31 to Strengthen Supply Chain Resilience

  • Decent Work
  • Better Buying
  • Responsible Purchasing Practices

Time is running out. Subscribe to Cascale’s Better Buying by March 31 to manage supply chain risk, strengthen supplier relationships, and advance responsible purchasing practices.

female worker standing beside thread making machine inside cotton mill,industry concepts.
Headshot of Katie Hess
Katie Hess
February 27, 2026

The industry is not short of pressure right now: margins are tight, climate expectations are rising, regulation is getting sharper, and geopolitical uncertainty hasn’t exactly calmed down.

Through it all, brands have asked suppliers to move faster, invest more, and absorb volatility. Yet many overlook one simple but powerful step: providing an opportunity for suppliers to share how those purchasing decisions are experienced in practice. This is what Cascale’s Better Buying provides – and now is the perfect time to get involved.

Brands that subscribe to Better Buying empower their suppliers to provide valuable information that can strengthen how they manage risk. It starts with becoming a Better Buying subscriber today – not tomorrow. The Better Buying Purchasing Practices Index (BBPPI) survey is now open to suppliers April 1–May 31.

Purchasing practices are no longer just an operational nicety tucked away in sourcing teams. No, they are a strategic lever deployed across organizations that can either stabilize performance or quietly undermine it. With sign-ups closing next month for brand and retailer subscribers, the BBPPI, a comprehensive, anonymized survey, exists to shine a light on how buying practices are working in reality for suppliers. It’s not polished policy statements or investor slide decks, it’s the quantitative truth of a company’s day-to-day commercial relationships. And it’s all sourced confidentially and securely – providing a safe, credible way to understand what is happening on the ground across your supply chains. As we know in consumer goods, when supply chains span dozens of countries and hundreds or thousands of suppliers, being everywhere is an impossible feat.

Here are five reasons why relationships matter more than ever in 2026, and why Better Buying needs to be part of your supply chain strategy.

1. Purchasing Practices are a Risk Management Issue, Better Buying Creates Structured Visibility 

When lead times shrink without warning, when orders shift late in the process, or when payments are delayed – the impact is immediate. It shows up in production schedules, workforce stability, cash flow, and long-term planning. That instability does not just affect suppliers; it increases risk across the value chain and makes disruption more likely at the worst possible moment. For years, Better Buying surveys have captured these knock-on effects, drawing on confidential supplier insights to hold a mirror up to industry practices.

More companies are starting to treat purchasing discipline as part of their broader risk management framework. The BBPPI provides structured feedback on where friction exists and where improvements are taking hold. That visibility is not about blame – but rather about mutual accountability. It is about reducing surprises, strengthening relationships, and understanding where commercial practices may be creating unintended exposure.

In volatile markets, predictability becomes a competitive advantage.

2. Climate Action Depends on Commercial Predictability, Better Buying Pinpoints Issues Ahead 

We talk a lot about decarbonization targets: Scope 3 reductions, supplier-level investments in cleaner energy, and efficiency improvements. But suppliers cannot invest in emissions reduction if margins are constantly under pressure or planning cycles are unstable. In reality, both capital and innovation follow confidence.

There is a direct connection between decent work and climate action, which is at the heart of Cascale’s work. In fact, last year’s BBPPI report noted that 2025 was “marked more by setbacks and emerging risks than by advancement.”

We know the phrase, “it’s not rocket science.” With commercial predictability comes space to invest in long-term decarbonization. If climate ambition sits on one side of the table and purchasing pressure sits on the other, something eventually gives.

The BBPPI helps highlight where those tensions exist and where they are being resolved. It provides a clearer picture of whether commercial models are reinforcing sustainability goals or quietly working against them.

3. Regulation is Raising the Bar on Due Diligence, Better Buying Provides Credible Benchmarking

Across key markets, due diligence expectations are expanding.

It is no longer enough to have a policy in place; companies are increasingly expected to demonstrate how commercial practices align with social and environmental commitments. Make no mistake, that is a governance question.

Structured feedback mechanisms, credible benchmarking, and documented improvement plans are becoming part of the toolkit for demonstrating oversight. Participation in the BBPPI can support those internal conversations by providing comparable quantitative data and a clearer evidence base. Evidence travels well to Boards, investors, and regulators alike.

This is not about optics. It is about being able to show how commitments translate into day-to-day practice, especially when external scrutiny intensifies.

4. Data Strengthens Internal Alignment, Better Buying Bridges the Divide

Many organizations have ambitious sustainability strategies, while sourcing teams operate under intense cost and speed pressure. Those tensions are real, and they do not disappear simply because a strategy has been approved.

Essential for any executive dealing with material sustainability and operational risks, BBPPI data pinpoints where misalignment exists and where collaboration is improving. It gives sustainability leaders and procurement leaders a common reference point built on real supplier feedback, not anecdotes or assumptions.

As well, it sharpens and flags potential risks for operations and finance leaders. That shared visibility can shift conversations internally, moving them from “who is responsible?” toward “what can we improve together?”

That is usually where meaningful change begins.

5. Industry Resilience Requires Honest Feedback, Better Buying Is the Conversation Starter

The 2025 BBPPI results showed something important: even in a disrupted market, progress is possible. Some practices improved, while other areas remain stubbornly challenging. That is the reality of systemic change.

Improvement, however, only happens when feedback is structured, comparable, and acted upon. Supplier voices matter, as does the willingness of brands and retailers to listen and respond. The stronger the dataset, the clearer the signal for the industry as a whole.

But brands and retailers have to take that first courageous leap to subscribe by March 31 (now closed).

Resilience is not built on good intentions alone. It is built on disciplined feedback loops that allow companies to course-correct before pressure turns into crisis.

Participation is not about ticking a box. It is about understanding how commercial practices are performing under pressure and where there is room to strengthen them. In 2026, responsible purchasing is not a values debate; it is a business continuity strategy.

Brands and retailers, do not miss your chance to learn more and subscribe. You will gain structured, confidential supplier feedback in a customized report detailing how your purchasing practices are performing in practice.

Better Buying Subscription Form for Buyers

OECD Forum Spotlights New Reality of Due Diligence in Garment Sector

  • Due Diligence
  • Better Buying
  • Responsible Purchasing Practices
  • Policy and Legislation

At 2026 OECD Forum, apparel stakeholders address challenges and opportunities in upstream due diligence.

Cascale staff members Jeremy Lardeau, Carolina van Loenen, Hanna Griesbeck Garcia, Orine Dsouza, and Gabriele Ballero at the OECD Forum 2026
February 25, 2026

At the recent 2026 OECD Forum on Due Diligence in the Garment and Footwear Sector held in Paris, responsible purchasing practices, upstream due diligence, and the industry’s role came into focus.

The Cascale team was privileged to contribute this year, participating in four formal sessions.

Interim chief executive officer Harsh Saini spoke at a mainstage workshop on upstream due diligence titled “Moving Beyond Direct Business Relationships” led by the OECD Centre for Responsible Business Conduct’s garment and footwear program manager Peter Higgins, and Lauren Shields, lead of sustainability initiatives. Setting the scene for the workshop, fellow speakers included Clare Woodford, Alpine Group’s vice president of impact and sustainability and Ines Kaempfer, CEO of The Center for Child Rights and Business.

During the session, Cascale’s Saini highlighted the need for greater alignment across the sector to make due diligence workable in practice. She emphasized that focusing only on Tier-1 suppliers is insufficient and risks perpetuating fragmentation and audit fatigue for manufacturers.

“For more than 30 years we’ve been asking suppliers for more and more information, yet we keep duplicating efforts instead of coordinating them,” said Saini. “If we want due diligence to work upstream, we have to move beyond Tier-1, align expectations, and stop overburdening suppliers with fragmented requests.”

She noted that collaboration between initiatives, including Fair Wear, the Social and Labor Convergence Program (SLCP), Better Buying and others, together with shared data from tools such as the Higg Index, is essential to support upstream due diligence and credible decent-work outcomes across supply chains.

The workshop featured a discussion-style format with attendees divided into groups after initial firestarter prompts on upstream due diligence. Groups included brands, manufacturers, sustainability initiatives, and trade unions, CSOs, and policymakers.

Cascale also hosted a virtual side session drawing on insights from the Better Buying Purchasing Practices Index (BBPPI) 2025, “Sustainable Supply Chains in Turbulent Times: Regional Differences in Suppliers’ Experiences of Buyer Purchasing Practices in the Age of Tariffs.”

Katie Hess, head of product at Cascale’s Better Buying, and Orsolya Janossy, senior sustainability manager at Recover, guided the conversation. The virtual session underscored Cascale’s Better Buying data, collected confidentially from suppliers in Spring 2025. It unpacked regional challenges faced by suppliers, the impact of local contexts and business environments on buyer purchasing practices, and how buyer companies can adapt to volatility – while upholding responsible practices during turbulent times.

“This isn’t just a pricing conversation,” said Hess. “It comes down to a stability and feasibility issue. When costing isn’t realistic, it becomes a due diligence issue. Compliance and decent work are what gets squeezed first.”

“What we learned is that responsible sourcing isn’t just about auditing compliance or sourcing compliance, it’s about building a win-win sustainable partnership,” said Janossy.

She showcased a case study from Recover’s suppliers in Bangladesh, where fire safety often lags. Together, they prioritized long-term stability through shared risk management and improved grievance mechanisms and training.

In a separate virtual side session, Cascale’s Jeremy Lardeau, senior vice president of the Higg Index, moderated a discussion hosted by The Industry We Want as part of a Retailer Roundtable (RRT). Representatives from Fair Wear, retailers Zalando and Boozt, and brand member Ecco also joined the conversation. The session explored the essential and often overlooked role of third-party retailers in implementing and upholding effective Human Rights and Environmental Due Diligence (HREDD). Using the RRT to foster a pre-competitive space for retailers, the session examined the role of Multi-Stakeholder Initiatives (MSIs) to share and promote best practices. Together, these efforts aim to develop aligned solutions grounded in the OECD Due Diligence for Responsible Business Conduct framework.

In addition, Gabriele Ballero, public affairs manager at Cascale participated in a multi-stakeholder roundtable co-organized by Policy Hub and SLCP, focused on the implementation of the Corporate Sustainability Due Diligence Directive (CSDDD) in the textile sector. The discussion gathered brands, manufacturers, policymakers and civil society representatives to assess the practical implications of the Omnibus changes and priorities for upcoming guidance.

Participants emphasized that the sector is not starting from scratch and that implementation should recognize credible existing tools and initiatives rather than create parallel systems. The discussion also highlighted the need for clarity around “reasonably available information,” warning that without guidance companies may over-collect data or face legal uncertainty. Stakeholders broadly supported a progressive, risk-based approach, greater interoperability across instruments, and collaboration to address deeper tiers of the supply chain while reducing audit fatigue.

Also in attendance were Cascale’s Carolina van Loenen, director of stakeholder engagement; Orine Dsouza, senior manager, Higg Facility Tools; and Hanna Griesbeck Garcia, Manager, stakeholder engagement, EMEA. As in years past, the stakeholder engagement team played a leading role in event preparation.

Supplier Feedback Mapped to Leading Responsible Purchasing Frameworks

  • Decent Work
  • Better Buying
  • Responsible Purchasing Practices

New analysis shows over 60 percent alignment between Cascale Better Buying survey data and leading due diligence frameworks.

February 11, 2026

Amsterdam, Hong Kong, Oakland (CA) – February 11, 2026: Cascale Better Buying has released Mapping Cascale Better Buying Responsible Purchasing Practices Survey Questions to the CFRPP and PP-DD Frameworks analyzing how its Responsible Purchasing Practices surveys align with two widely used industry due diligence frameworks: the Common Framework for Responsible Purchasing Practices (CFRPP) and the Purchasing Practices Human Rights Due Diligence (PP-DD) Framework.

The analysis maps supplier feedback captured through Better Buying tools against each framework’s requirements to better understand where responsible purchasing and human rights due diligence expectations are already reflected, where additional coverage can be achieved through existing services, and where targeted refinements could further strengthen alignment. The report also identifies areas that fall outside Better Buying’s core focus or practices that suppliers cannot reasonably observe.

“Our goal was to bring greater clarity to how supplier-reported data can support responsible purchasing and human rights due diligence efforts,” said Katie Hess, head of product at Cascale Better Buying. “This mapping shows that supplier feedback already provides meaningful insight into many core practices, and it highlights practical ways companies can strengthen alignment without adding unnecessary complexity.”

Mapping to the CFRPP

The CFRPP was developed in 2022 by a working group of multi-stakeholder initiatives as a shared reference point for companies and supporting organizations to understand and improve responsible purchasing practices in supply chains. Better Buying Institute, whose assets were acquired by Cascale in 2025, was consulted during the development process and contributed input as part of the broader stakeholder consultation and benchmarking process.

Mapping the Cascale Better Buying survey questions to the CFRPP revealed:

  • Existing Cascale Better Buying survey questions cover 60 percent of CFRPP practices.
  • By subscribing to Cascale Better Buying services, companies can address an additional 21 percent of CFRPP requirements.
  • Targeted additions or revisions to survey questions will extend coverage by a further nine percent.
  • The remaining 10 percent of CFRPP practices fall outside Better Buying’s focus or are beyond what suppliers can directly observe or assess.

Mapping to the PP-DD Framework

The PP-DD Framework was developed by the Responsible Purchasing Practices Working Group, a coalition of multi-stakeholder organizations working to advance responsible purchasing and human rights due diligence in global supply chains. The PP-DD Framework defines the core actions companies should be accountable for when aligning purchasing practices with human rights due diligence expectations.

Mapping the Cascale Better Buying survey questions to the PP-DD Framework revealed:

  • Existing Cascale Better Buying survey questions cover 47 percent of the PP-DD Framework requirements.
  • An additional 22 percent of PP-DD requirements can be addressed through current Cascale Better Buying services.
  • Modest updates to survey content will extend coverage by a further 11 percent.
  • Twenty percent of PP-DD practices fall outside the scope of Better Buying’s tools or are not reasonably knowable by suppliers.

Summary

Together, the findings demonstrate how supplier voice data can support responsible purchasing practices and human rights due diligence when used alongside established frameworks. The report reinforces Cascale Better Buying’s role in helping companies understand where they are today and where practical improvements can be made to support decent work through more responsible purchasing.

Media Contact: Forster Communications, cascaleforster@forster.co.uk

Responsible Purchasing Practices Improving in Consumer Goods Supply Chains

  • Better Buying
  • Responsible Purchasing Practices

New softgoods data from Cascale’s Better Buying 2025 survey shows gains in buyer-supplier partnerships, plus areas for improvement.

Sewing machinists making clothing. A cover image for Cascale Better Buying Responsible Purchasing Practices Snapshot Survey 2025
January 30, 2026

Amsterdam, Hong Kong, Oakland (CA) – January 30, 2026: Cascale today released the Better Buying Responsible Purchasing Practices Snapshot Survey 2025 Report (formerly the Better Buying Partnership Index), offering a data-driven view of how suppliers experience buyers’ purchasing practices across the apparel supply chain. The report draws on findings from the fifth annual Better Buying Partnership Index (BBPI) rating cycle and amplifies anonymized supplier feedback to highlight what is working and where improvement is still needed.

The report focuses exclusively on softgoods, reflecting 974 supplier ratings collected from 51 countries and regions between October 1 and November 7, 2025. China, Bangladesh, and India accounted for the largest share of softgoods ratings, with 920 softgoods responses included in the analysis.

“This report shows that responsible purchasing practices are improving, but also that progress depends on listening closely to suppliers and acting on what they tell us,” said Katie Hess, Head of Product at Cascale’s Better Buying. “Suppliers are clear about what enables strong partnerships: predictable planning, fair terms, and consistent communication. When buyers embed these practices, they create more resilient supply chains and better outcomes for workers, businesses, and the environment.”

Key Findings

  • Overall partnership performance improved year over year. The share of buyers rated as True Partners increased by five percent compared to 2024, signaling steady progress in responsible purchasing practices.
  • Suppliers report stronger planning and operational practices. The largest gains in True Partner ratings were linked to buyers providing sufficient time for processes, improving operational efficiency, and offering better visibility to support business planning.
  • Fairness and integrity score highly. Nearly 74 percent of suppliers rated buyers as True Partners on fair financial practices, and more than 93 percent reported business dealings free of corruption and bribery.
  • Audit duplication and working conditions remain priority areas. While scores improved, suppliers continue to point to opportunities for buyers to further reduce duplicative audits and strengthen shared accountability for workplace and environmental performance.
  • Supplier voices reinforce the value of collaboration. Open-ended responses emphasized the importance of clear and proactive communication, accurate forecasting, disciplined operational processes, and mutual trust as drivers of successful partnerships.
  • Suppliers highlighted practical examples of good purchasing practices, including transparent day-to-day communication, reliable forecasts, stable lead times, and openness to innovation and feedback. Many also pointed to the role buyers can play in supporting supplier capability building, from sharing market insights to aligning on environmental targets.

Supplier Reflections

Based on anonymized, open-ended responses from the 2025 survey, suppliers consistently highlighted the following themes as critical to strong, mutually beneficial buyer–supplier relationships.

  • Transparent, day-to-day communication and clear points of contact reduce friction, improve execution, and build trust.
  • Reliable forecasts and long-term visibility were repeatedly cited as essential for capacity planning, efficiency, and innovation.
  • Timely purchase orders, stable lead times, and simplified processes are key enablers of smoother production and reduced risk.
  • Mutual respect, ethical conduct, and fair treatment were identified as foundational to long-term, resilient partnerships.
  • Suppliers valued buyers that invest in shared learning, market insights, and long-term capability development.

Cascale encourages brands and retailers to use the findings as a practical benchmark to assess their own purchasing practices and identify areas for targeted improvement.

The Better Buying Snapshot Survey is part of Cascale’s broader commitment to advancing responsible purchasing practices as a foundational lever for decent work, environmental performance, and long-term supply chain resilience. Cascale will continue to support brands and manufacturers in using Better Buying data alongside other tools and programs to drive measurable, collaborative progress.

Cascale Better Buying Responsible Purchasing Practices Snapshot Survey 2025

  • Better Buying
  • Responsible Purchasing Practices

This report offers a data-driven view of how suppliers experience buyers’ purchasing practices across the apparel supply chain. It draws on findings from the fifth annual Better Buying Partnership Index (BBPI) rating cycle and amplifies anonymized supplier feedback to highlight what is working and where improvement is still needed.

Cascale Better Buying Responsible Purchasing Practices Snapshot Survey 2025
January 30, 2026

Better Buying’s Latest Report: Do We Need a Regional Rethink for Purchasing Practices?

  • Better Buying
  • Responsible Purchasing Practices

During the era of tariffs, BBPPI 2025 data shows repeat subscribers see greater resilience, yet progress is still uneven across a range of criteria. See how supplier regions weigh in.

December 05, 2025

This year’s Better Buying Purchasing Practices Index (BBPPI) collected data from suppliers in the 12 months leading up to April 2025, the latter part of which coincided with the introduction of the U.S. trade tariffs.

The findings reveal notable variations in how suppliers are experiencing purchasing practices across the value chain, portraying uneven progress on responsible purchasing on the part of global brands and retailers.

Regional Findings, At a Glance

Suppliers in North America are struggling to get paid for orders, which is negatively affecting their cash flow and sustainability. But on the plus side, they are reporting better, more accurate and timely forecasts from their suppliers.

In the APAC region, suppliers reported fewer issues with payment and terms but reported weaker design and development practices on the part of their buyer customers. This is in part because of too few samples being converted into orders – wasting valuable time and resources.

These mixed experiences suggest that progress on responsible purchasing is uneven. They are likely due to a combination of factors – they may be as much about the types of product buyers are sourcing and the partnership models they adopt with their suppliers as they are to geography and geopolitical unrest. But they underscore the need for companies to take a more consistent, systems-based approach to improving purchasing practices and embedding fair and predictable working relationships throughout their supply chains.

Understand Supplier Regions, Balance Your Supply Chain

Companies benefit hugely from understanding how suppliers’ experiences of their purchasing practices are shaped by local contexts and business environments, and can learn from higher-performing regions. Thus, they can act accordingly, directing support to those facing persistent challenges for a more balanced and sustainable global supply chain. Those that actively subscribe with Better Buying receive confidential scores and reports, with detailed, granular data specific to their own business, and recommendations as to how they can make improvements, working with their suppliers to co-create solutions to shared business challenges.

Back in 2021, Better Buying collected data from suppliers during the Covid-19 pandemic, and expected to see big falls in the scores awarded to buyers. We were surprised to see that companies that had subscribed with the surveys year over year had still managed to make some improvements, even during this difficult time. The BBPPI data shows that the same is largely true during the era of tariffs. While both the overall and category scores have fallen slightly, those companies that have subscribed with Better Buying year over year have continued to make improvements. Three companies in particular have made big improvements, including one that increased its overall score by 10 points between 2023 and 2025.

Understand Issues Affecting Your Supplier Regions: Act Accordingly

Companies that are serious about human rights due diligence have a platform that enables their suppliers to share their experiences anonymously, giving buyer companies access to deep, granular insights that they can use, in partnership with their suppliers, to build region-specific, targeted strategies for future-proofing their supply chains.

To find out about how to subscribe for the 2026 BBPI, contact Leonie Abraham, vice president of business development, Cascale Better Buying. For a deeper dive on this data, join us for the “Better Buying 2025 Insights: Navigating global volatility and defining the next steps for better purchasing practices” webinar on December 9 with Innovation Forum.

Tariffs, Turbulence, and Responsible Purchasing: Are Trade Wars More of An Opportunity Than a Threat?

  • Better Buying
  • Responsible Purchasing Practices

Discover how the 2025 Better Buying Purchasing Practices Index reveals new insights on resilience, responsible purchasing, and supplier partnerships amid global trade tensions.

White metal clothing rack with earth toned women's blouses and sweaters
November 25, 2025

The Blessing in Disguise (BiD) Hypothesis encourages us to see challenges as opportunities in disguise and reframe perceived threats as chances for growth, innovation, transformation, and change.

Cascale’s 2025 Better Buying Purchasing Practices Index (BBPPI), published earlier this month, suggests that this may indeed be the case, and that even amid the toughest of geopolitical and trading contexts, brands and supplier companies can work together across the value chain to adopt purchasing practices that ensure fairness, resilience, and shared success.

The Ultimate Stress Test

Data collected for the BBPPI back in 2021 — just as suppliers were emerging, shell-shocked and bruised from the COVID-19 pandemic — revealed some interesting insights. We had expected the scores to take a real beating. But that wasn’t what happened. In fact, the data revealed that companies that had subscribed with Better Buying for two or more rating cycles had continued to improve their purchasing practices, despite the unprecedented shock of COVID.

Buyers who had begun improving their purchasing practices before the pandemic could draw on critical building blocks that helped them weather the storm. They talked to their suppliers. They knew their strengths and weaknesses thanks to the data and insights they had collected through the Better Buying surveys. And they were using that data to partner with their suppliers to co-create solutions to the challenges of COVID, making resilience a joint achievement.

At the time, Better Buying predicted that in the event of any future shocks and disruptions, it would be those companies, with inbuilt business resilience and strong supplier partnerships, that emerged competitively afterwards.

So were we right? Fast forward five years, to the 2025 BBPPI rating cycle, and we see new patterns emerging. Under the BBPPI, we confidentially collected data and insights from suppliers during a period of unprecedented geopolitical tension and uncertainty — much of it stemming from U.S.-imposed tariffs.

A New Kind of Resilience

As in 2021, this new stress-test environment for purchasing exposed weaknesses where resilient practices are not yet institutionalized. The overall industry score was down one point, and most category scores edged lower. This was especially true in the critical area of Planning & Forecasting, down three points from last year — highlighting ongoing challenges in forecast timeliness and accuracy. (Planning & Forecasting is one of seven responsible purchasing practices Better Buying identifies in its ratings cycle). Overall, buyers’ efforts to improve have been limited, and global tensions and tariffs may have further weakened performance.

And yet, as before, that’s not the whole story. Just as we saw during COVID, there are still some buyers – those with stronger processes in place – who have either sustained or improved their performance, indicating that when it comes to responsible purchasing, it’s the quality of buyers’ practices, rather than macro shocks alone, that determines outcomes.

Three Better Buying subscribers in particular were selected for closer analysis this year. Each has participated in the last three BBPPI rating cycles (2023-2025). Not only did they all outperform the soft goods industry average — despite industry-wide declines in almost all purchasing practices categories this year — one company even achieved an impressive 10 percent improvement in its overall score over the period. All three also demonstrated consistent year-on-year performance improvements.

So what did they do right?

One common feature was relatively high performance in Planning and Forecasting — a key driver of decent work, and the category consistently cited by suppliers as the most important area for buyers to focus their improvement efforts. Another was above-the-benchmark performance in relation to sample adoption rates. Suppliers underscored how good practices in these areas enabled them to manage capacity, invest in their workforce, and reduce waste.

Taken individually, each company had particular strengths. Almost all of one company’s suppliers reported that all orders were placed for fully compliant production. Another excelled at providing consistent, predictable monthly order volumes. The third was praised by suppliers for using fair financials, including advance payments and favorable terms.

Transformation Happens Together

These insights prove improvement can be achieved. But for lasting, transformational change, it can’t be just a few companies doing this in isolation. In the seven years since Better Buying began collecting supplier data, the number of participating companies has not grown enough to drive industry-wide change. But Better Buying is now part of Cascale, with 300+ members, presenting a once-in-a-generation opportunity to move the needle.

But how do we make that happen?

One barrier to progress has been fragmented leadership across the value chain. Brand and retailer CEOs must step forward with clear commitments, while suppliers must have meaningful opportunities to shape strategy and show how fairer practices deliver stronger business results.

At a recent panel of C-suite executives from both big brands and leading manufacturers held at Cascale’s Annual Meeting in Hong Kong, calls were made for tangible benchmarks to secure C-suite commitment, and for more opportunities for brand CEOs to actually visit the factory floors and engage directly with manufacturers who make their goods.

It’s highly likely that we will see more tariffs introduced next year, with suppliers facing heightened risks. If we are to survive these urgent threats and realize the opportunities amid the turmoil, CEOs and C-suite executives must recognize and act on the priority role their suppliers play in driving responsible purchasing, as both a mutual business imperative and a shared responsibility across the value chain.

 

Companies interested in onboarding for the BBPPI 2026 rating cycle should contact Leonie Abraham, Director of Business Development, Better Buying.