Are you passionate about the Sustainability Industry? Do you strive for excellence and want to make a difference in the world? At Cascale, we’re always on the lookout for talented individuals to join our dynamic & passionate team. While we may not have specific openings right now, we believe that the right talent can emerge at any time.

About Cascale

Cascale is a global, non-profit alliance of 300 leading apparel, footwear, and textile brands, retailers, manufacturers, sourcing agents, service providers, trade associations, NGOs and academic institutions.

Formerly known as the Sustainable Apparel Coalition, we are stepping into a new era of impact with a new name, new look, and same enduring vision. The SAC was incorporated as a 501(c) 6 nonprofit organization and launched the groundbreaking Higg Index suite of tools in 2011. In May 2019, the SAC spun-off the Higg Index technology platform to Higg, now Worldly, which delivers tools and services that help consumer goods businesses accelerate transformation for a more sustainable future. As of 26 February 2024, we are now officially known as Cascale. For more information, visit www.cascale.org.

Together, we are working toward a shared vision of an industry that gives back more than it takes — to the planet and its people. Through multi-stakeholder engagement, our mission is to transform business for exponential impact through groundbreaking tools, collaborative partnerships,and trusted leadership for industry sustainability.

To reach this shared vision, we have developed the Higg Index in collaboration with our members, to create a global approach for effectively measuring and evaluating the social and environmental impacts of value chains and products. Our groundbreaking tools enable organizations to identify hotspots, improve sustainability performance, save time and money, and engage with value chain partners to scale systemic change across the industry.

Why Cascale?

Innovative Environment:  Cascale catalyzes collective action towards an equitable and restorative consumer goods industry. Our mission is industry transformation through impact in our 3 Strategic Pillars: combating climate change, decent work for all, and a nature-positive future. 

Culture of Collaboration: Our success is built on teamwork. We foster a supportive and inclusive environment where every voice is heard and valued.

Career Growth: Your professional development is important to us. We offer continuous learning opportunities to support professional development.

Impactful Work: Join us in making a real impact. Our projects and initiatives aim to work toward a shared vision of an industry that gives back more than it takes — to the planet and its people.

Employee Well-being: We prioritize the well-being of our employees through our broad range of global minimum policies, country-specific benefits, flexible working arrangements, and a focus on work-life balance.

Who We’re Looking For

While specific roles may vary, we’re always interested in connecting with individuals who display the following values:

Accountability: Own Your Impact. We don’t just take responsibility for our actions; we relish it. Our commitment to excellence ensures that we stand by our decisions and outcomes. Accountability is our cornerstone; it propels us forward.

Growth Mindset: We embrace Challenges & Fuel Ambitions. We see every obstacle as an opportunity, we thrive on pushing boundaries, and growth is in our DNA.

Collaboration: Together We Achieve the Extraordinary. From brainstorming sessions to project execution, our collective wisdom creates solutions that make waves. When we team up, we’re unstoppable.

Respect: We value Every Voice. Respect is a two-way street. We honor diverse perspectives and treat everyone—colleagues, members, and our broader ecosystem—with dignity and consideration. Here, your voice doesn’t just matter – it’s essential.

Celebration: We cherish Every Milestone. From small wins to game-changing accomplishments, we take the time to acknowledge and celebrate our collective triumphs, while also learning from our mistakes. Our celebrations fuel our future successes, making every moment count.

Location

We are a remote-first organization with a preference to hire in Hong Kong, The Netherlands, and the United States.

How to Connect

Interested in exploring future opportunities with us? Join our talent community by submitting your resume and a brief cover letter. Tell us about your interests, skills, and the kind of roles you’re looking for. We’ll keep your information on file and reach out when a matching opportunity arises.

Stay Connected

Follow us on LinkedIn & Company Careers Page to stay updated on company news, events, and new job openings.

Diversity, Equity and Inclusion

Cascale is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.

Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well.

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Join us and take part in making meaningful change in the world! 

Maybe you don’t tick all the boxes above— but still think you’d be a great addition to our team? Go ahead, submit your resume anyway. Please. We know that experience comes in all shapes and sizes—and PASSION can’t be learned. Submit your resume here.

Amsterdam,  Full-time position

About Cascale

Cascale is a global, non-profit alliance of 300 leading consumer goods brands, retailers, manufacturers, sourcing agents, service providers, trade associations, NGOs and academic institutions.

Formerly known as the Sustainable Apparel Coalition (SAC), we are stepping into a new era of impact with a new name, new look, and same enduring vision. The SAC was incorporated as a US 501(c)(6) nonprofit organization and launched the groundbreaking Higg Index suite of tools in 2011. In May 2019, the SAC spun-off the Higg Index technology platform to Higg, now Worldly, which delivers tools and services that help consumer goods businesses accelerate transformation for a more sustainable future. As of 26 February 2024, we are now officially known as Cascale. For more information, visit www.cascale.org.

Together, we are working toward a shared vision of an industry that gives back more than it takes — to the planet and its people. Through multi-stakeholder engagement, our mission is to transform business for exponential impact through groundbreaking tools, collaborative partnerships, and trusted leadership for industry sustainability.

To reach this shared vision, we have developed the Higg Index in collaboration with our members, to create a global approach for effectively measuring and evaluating the social and environmental impacts of value chains and products. Our groundbreaking tools enable organizations to identify hotspots, improve sustainability performance, save time and money, and engage with value chain partners to scale systemic change across the industry

Position Description

Cascale’s General Counsel will be joining the Cascale at a critical time when the organization is growing and the focus on sustainability across value chains is also increasing. This role involves work that touches many aspects of global law including international trademarks and contracts,  intellectual property, mergers and acquisitions, as well as the international regulatory environment.  Knowledge across these areas will be required in order to successfully carry out Cascale’s legal activities.

The successful General Counsel candidate will report to the Chief Operating Officer and will work with internal legal staff, outsourced legal advisors, and outsourced counsel to provide legal advice and assistance to Cascale staff and Board of Directors.

Duties & Responsibilities

Legal

• Lead legal staff  on various projects and as a direct manager
• Partner with outsourced counsel and legal staff to develop and/or evolve legal strategies that impact Cascale
• Be responsible for, advise on, select and/or coordinate internal and external work on corporate, contract, compliance, tax, intellectual property, international non-profit governance, mergers and acquisitions, and employment law issues
• Partner with and oversee legal staff to draft, review, revise, and negotiate a variety of contracts, such as agreements relating to ownership of intellectual property (trademarks and license), grants and funding from government entities and other third parties, services agreements with vendors and consultants, stakeholder collaboration agreements, and event agreements, collaborating with outside counsel as necessary
• Manage the organizational grievance and whistleblower program and associated investigation and reporting mechanisms
• Monitor and manage potential litigation and any requests for information and subpoenas
• Assist legal staff with ensuring compliance with all non-profit / tax exempt-related applicable laws and regulations
• Manage strategies to evaluate and reduce organizational risk (legal, regulatory, and supervisory), including related to Cascale’s international corporate structure
• Develop and/or update internal policies, such as anti-trust, privacy, and conflict of interest ensuring compliance with applicable international regulations
• Oversee the development of trainings and workshops for staff and external partners

Executive Guidance

• Advise the Board of Directors and CEO on governance and board matters for the organization including, but not limited to, the Cascale bylaws, board elections, and operating policies
• Participate in and advise, as necessary, the Board Governance and Nominations Committee.
• Prepare and manage requested documentation for the Board, including Board resolutions
• Advise the Executive Team on operational matters related to individual  functions (Membership, Product Tools, Communications, Operations) as well as on key external partnerships and agreements

Team leadership

• Provide inspirational leadership to their team, implementing a commitment to their continuous development, increasing their overall competencies to support delivery of the team objectives
• Build a transparent environment that supports constructive criticism and continuous improvement
• Though you may manage individual projects, your role will focus more on coaching and empowering other team members to deliver successful projects

Perform other duties as assigned.

Required:

• A law degree from an accredited institution
• Admitted to practice law in a EU jurisdiction; preferred to also have familiarity with US law
• At least 8-10 years of experience practicing law as in-house counsel (preferred) or in a law firm in the public interest sector, or nonprofit environment with substantial legal experience in IP, contracts, and public and government affairs.  Experience with legal aspects of Cascale industries, manufacturing supply chains, trademark, and/or professional services law is a plus.
• 5+ years of significant accomplishments in Public Affairs
• 10+ years working at at VP level or above, some of which as a General Counsel
• Expert level skill in both written and verbal communications skills
• Ability to manage varied programs of work with a high level of autonomy using multidisciplinary teams
• Excellent analytical, research, drafting, and negotiation skills;
• Track record of demonstrating professional judgment and discretion in being of service to multiple teams and senior leadership in a diverse and international organization;
• Exceptional initiative and proven ability to work efficiently and effectively in a collegial and fast-paced environment, both as part of a team as well as independently
• Excellent organizational and managerial skills required
• Being a flexible, proactive, and self-driven professional
• A commitment to Cascale mission and values
• Fluency in English is required

Cascale seeks a candidate who is: 

• Mission-driven: Is motivated by sustainability and the mission of the organization.
• Team player: Has team-oriented experience and approach.
• Tech-savvy: Has the ability to understand and manage a variety of technology and software platforms to support the organization.
• Organized and detail-oriented: Is able to effectively manage many different moving parts (information, projects, software) to help keep the organization running smoothly.
• Excellent communicator: Is able to interact with people of all levels in a confident, professional manner.
• Comfortable working in an ambiguous, matrixed environment, where decisions happen fast and we learn by doing and adapt as needed

Reporting Structure

This is a full-time role, reporting to Cascale’s Chief Operating Officer.

Compensation and Location

Cascale offers competitive salary commensurate with experience. Salary bands are based on the country of location.

Diversity, Equity and Inclusion

Cascale is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Apply

Maybe you don’t tick all the boxes above— but still think you’d be great for the job? Go ahead, apply anyway. Please. We know that experience comes in all shapes and sizes—and PASSION can’t be learned. To be considered for this position, please apply here.

Flexible/remote location (ideally within commutable distance to a Cascale regional hub – Hong Kong preferred)
Full-time position

About Cascale

Cascale is a global, non-profit alliance of 300 leading apparel, footwear, and textile brands, retailers, manufacturers, sourcing agents, service providers, trade associations, NGOs and academic institutions.

Formerly known as the Sustainable Apparel Coalition, we are stepping into a new era of impact with a new name, new look, and same enduring vision. The SAC was incorporated as a 501(c) 6 nonprofit organization and launched the groundbreaking Higg Index suite of tools in 2011. In May 2019, the SAC spun-off the Higg Index technology platform to Higg, now Worldly, which delivers tools and services that help consumer goods businesses accelerate transformation for a more sustainable future. As of 26 February 2024, we are now officially known as Cascale. For more information, visit www.cascale.org.

Together, we are working toward a shared vision of an industry that gives back more than it takes — to the planet and its people. Through multi-stakeholder engagement, our mission is to transform business for exponential impact through groundbreaking tools, collaborative partnerships,and trusted leadership for industry sustainability.

To reach this shared vision, we have developed the Higg Index in collaboration with our members, to create a global approach for effectively measuring and evaluating the social and environmental impacts of value chains and products. Our groundbreaking tools enable organizations to identify hotspots, improve sustainability performance, save time and money, and engage with value chain partners to scale systemic change across the industry.

Position Description 

The Manager, Manufacturer Climate Action Program (MCAP) is a truly exciting opportunity to drive demonstrable progress in decarbonising the apparel and footwear industry. You will be responsible for implementing, maintaining, and improving this capacity building program to accelerate the efforts of apparel, footwear and textile manufacturing companies to reduce greenhouse gas (GHG) emissions. The program will deliver crucial support  directly working with manufacturers on setting and validating science-aligned targets (SATs) for scope 1 and 2 emissions where they have direct control of their own greenhouse gas emissions. Through MCAP, you will be responsible for taking manufacturers through the following steps from program kick off right through to program completion and evaluation:

1. Measuring their GHG emissions and developing their GHG inventory
2. Setting company-wide science-aligned targets for scope 1 and 2
3. Submit, validate and disclose science-aligned targets
4. Trainings on communication & disclosure, climate risk & assessment, decarbonization plan and climate finance
5. Disclosing progress publicly on an annual basis

Primary Duties and Responsibilities: 

Program Development (20%)

• Develop relevant resources and guidance to support manufacturers to measure climate risks and develop decarbonization plans. Provide administrative and technical assistance to manufacturers to commit and disclose their science-aligned targets with companies through webinars, blog posts and virtual community platform

Identifying and Actively Recruiting Manufacturers in the Program (30%)

• Actively promote and recruit manufacturing to the program to apparel, footwear and textile manufacturers’ and the  wider community
• Tracking and reporting their status on a regular basis

Manage and Execute Program Implementation and Reporting (50%)

• Develop and implement operational procedures and strategies to execute the program with key program partners
• Organize and deliver training on how to create GHG inventory in line with the Greenhouse Gas Protocol, educate manufacturers to set their own targets and develop their own long-term climate action plans.
• Provide technical advisory service and administrative assistance to manufacturers who seek to commit to, and set science-aligned targets
• Manage the implementation of science-aligned target validation with approved third party organizations to perform technical reviews for participating manufacturing companies on science-aligned target submissions and approval process. Develop and maintain quality assurance mechanisms to ensure the credibility of verification program
• Support participation of manufacturers in clearly communicating and disclosing these requirements to the MCAP webpage or relevant platform.
• Encourage manufacturers to develop action plans that describe how they will reduce GHG emissions and achieve their SATs. Coordinate and convene with external industry experts and partners in offering support to manufacturers to implement such plans in the future
• Measure program success, create and analyze key program impact data and prepare presentations to inform progress to leadership regularly
• Respond to program enquiries from manufactures and external stakeholders
• Liaise with internal and external partners across programs and countries

Qualifications & Experience

The ideal candidate should possess the following qualifications and experience:

• 3-5 years of progressive experience with climate and decarbonization related projects, science-based targets, corporate greenhouse gas management and accounting, corporate sustainability program
• Hands-on working experience with apparel, footwear, home textiles or consumer goods manufacturers preferred
• Bachelor’s Degree in Science, Environmental Sciences, Environmental or Energy Economics, Environmental Policy, Environmental Engineering or related area required. Master’s degree is highly preferred.
• Strong interpersonal skills and ability to work with teams of individuals and colleagues
• Strong project management and analytical skills;
• Ability to make compelling presentations through PowerPoint
• Experience working with people from a variety of cultures and backgrounds.
• Excellent (English) written and verbal communications skills. Candidate who possesses multiple language skills (Mandarin, Vietnamese, Bengali, Hindi) is a plus.
• Excellent computer skills in Microsoft Office, database management and internet research
• Strong oral and written communication skills.
• Team player with strong ability to work collaboratively with others.
• Highly organized, proactive, and self-motivated approach to work.
• This position requires travel (30%) for meeting with manufacturers, attending conferences and team or cross functional meetings with colleagues.

Cascale seeks a candidate who is:

• Mission-driven: Is motivated by sustainability and the mission of the organization.
• Team player: Has team-oriented experience and approach.
• Tech-savvy: Has the ability to understand and manage a variety of technology and software platforms to support the organization.
• Organized and detail-oriented: Is able to effectively manage many different moving parts (information, projects, software) to help keep the organization running smoothly.
• Excellent communicator: Is able to interact with people of all levels in a confident, professional manner.

Reporting Structure

This is a full-time role, reporting directly to the Senior Director of the Decarbonization Program.

Compensation and Location

The Cascale offers a compensation package and salary bands are based on country location and aims to be competitive in each market. Actual compensation will also vary depending on factors including (but not limited to) relevant experience and performance. Salary is just one component of Cascale’s Total Rewards package for employees.

Diversity, Equity and Inclusion

Cascale is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Apply

Maybe you don’t tick all the boxes above— but still think you’d be great for the job? Go ahead, apply anyway. Please. We know that experience comes in all shapes and sizes—and PASSION can’t be learned. To be considered for this position, please apply here.

Full-time, Hong Kong or Bangalore

About Cascale

Cascale is a global, non-profit alliance of 300 leading apparel, footwear, and textile brands, retailers, manufacturers, sourcing agents, service providers, trade associations, NGOs and academic institutions.

Formerly known as the Sustainable Apparel Coalition, we are stepping into a new era of impact with a new name, new look, and same enduring vision. The SAC was incorporated as a 501(c) 6 nonprofit organization and launched the groundbreaking Higg Index suite of tools in 2011. In May 2019, the SAC spun-off the Higg Index technology platform to Higg, now Worldly, which delivers tools and services that help consumer goods businesses accelerate transformation for a more sustainable future. As of 26 February 2024, we are now officially known as Cascale. For more information, visit www.cascale.org.

Together, we are working toward a shared vision of an industry that gives back more than it takes — to the planet and its people. Through multi-stakeholder engagement, our mission is to transform business for exponential impact through groundbreaking tools, collaborative partnerships,and trusted leadership for industry sustainability.

To reach this shared vision, we have developed the Higg Index in collaboration with our members, to create a global approach for effectively measuring and evaluating the social and environmental impacts of value chains and products. Our groundbreaking tools enable organizations to identify hotspots, improve sustainability performance, save time and money, and engage with value chain partners to scale systemic change across the industry.

Position Description

The Senior Director, Facility Environmental Performance will be responsible for leading Cascale’s strategy for improving environmental performance of manufacturing facilities in the apparel, footwear and home textiles industry, leveraging the Higg Index Facility Environment Module (FEM), and the ecosystem around the tool including the Cascale Verification Program, training programs, documentation and guidance, stakeholders and partners such as Worldly. The purpose of this position is to guide and create consensus among Coalition members, facilities, and stakeholders to ensure the Higg FEM maintains its status as the most comprehensive and holistic framework in the world for measuring sustainability performance in the footwear, apparel, and home textile industries.

This role requires an expert in project management who is experienced and confident with facilitation of diverse stakeholders perspectives. This role also will require familiarity and experience working with facility environmental program implementation.

Duties & Responsibilities

Facility Environmental Performance program

• Develop an integrated strategy for the FEM eco-system to accelerate the progress of the manufacturing facilities and ensure delivery against Cascale’s environmental performance goals
• Coordinate cross-functional working groups inside Cascale to ensure effective delivery of the program goals leveraging the various internal capabilities
• Leverage the Higg FEM eco-system to lead and facilitate industry collective action on foundational environmental performance and decarbonization
• Manage and liaise with external stakeholders such as Worldly, ZDHC, Aii and Textile Exchange to ensure alignment and coordination across the industry, as relevant.

Facility Tools

• Oversee and develop a strategy for the FEM ecosystem, value proposition and its application to support the industry’s sustainability goals.
• Lead and facilitate industry alignment around the Higg FEM frameworks and tools, in order to reduce the duplication of efforts across the value chain to drive adoption at scale
• Be Cascale’s lead expert for Higg FEM with external stakeholders and partners.
• Oversee, through the internal FAC tools team:
  • The development of resources that support the global scaling of the Higg FEM, including “How to Higg” guidance, training and implementation guides, resources, and translations.
  • The tracking and analyzing of the Higg FEM adoption data, including the development and review of data exports, internal and member data reporting.
•  Continue iterating the tools to ensure they are up-to-date and fit for purpose
  • Through the Cascale, Higg Index Tool and Program Governance, lead and oversee internal and external expert input, consolidation and final outputs, for the development and evolution of tools and programs to support facility environmental performance primarily focused on the  FEM eco-system.Cascale’s relationship with technology partner Worldly in the development of the tool on the platform, such as through QA testing and new feature design.
  • Cascale’s relationship with the Social Labor Convergence Project (https://slconvergence.org) to support the development of the FSLM tool and CAF methodology.

Verification  

• Develop a vision and strategy for the future of the FEM Verification program and activities
• Oversee, through the internal Verification team:
  • Cascale’s selection and management of contractors
  • Innovative approaches to improving data accuracy beyond traditional auditing methods;
  • Collaboration and convergence with other sustainability assessments that have been prioritized by Cascale;
  • Ensure Higg verification programs reduce redundancy in assessments while improving social and environmental results on the ground.

Qualifications

Ideal candidate has:

• 10+ years experience with Higg Index tools, the Cascale Organization and the footwear, apparel and home textile industries including facility engagement and sustainability programs
• Experience with multi-layered, complex projects with multiple stakeholders and a solution oriented approach
• Strong experience and passion for implementing and leading sustainability focused efforts
• Innate curiosity and ability to check their ego at the door
• Strong project management, analytics and leadership skills;
• Proven ability to build a strong community with growing multiple internal teams and partners, coordinating between teams to ensure we are moving towards our company-level goals, and staying on our scheduled timeline
• Experience in consensus building
• Educational and diverse work experience to provide well rounded, wholistic approach to creating solutions
• Strong familiarity with Cascale and the Higg suite of tools with a clear understanding of the difference in approach between Higg and standard audits
• Experience managing remote and international employees, contractors and teams
• Strong verbal, written, analytical, and interpersonal skills
• Willingness and ability to engage in occasional domestic and international travel

Cascale seeks a candidate who is: 

• Mission-driven: Is motivated by sustainability and the mission of the organization.
• Team player: Has team-oriented experience and approach.
• Tech-savvy: Has the ability to understand and manage a variety of technology and software platforms to support the organization.
• Organized and detail-oriented: Is able to effectively manage many different moving parts (information, projects, software) to help keep the organization running smoothly.
• Excellent communicator: Is able to interact with people of all levels in a confident, professional manner.

Reporting Structure

This is a full-time role, reporting directly to the SVP, Higg Index.

Compensation and Location

Cascale offers competitive salary commensurate with experience. Salary bands are based on the country of location.

Diversity, Equity and Inclusion

Cascale is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Apply

Maybe you don’t tick all the boxes above— but still think you’d be great for the job? Go ahead, apply anyway. Please. We know that experience comes in all shapes and sizes—and PASSION can’t be learned. To be considered for this position, please apply here.

Full-time position, flexible/remote location preferably in Hong Kong

About Cascale

Cascale is a global, non-profit alliance of 300 leading apparel, footwear, and textile brands, retailers, manufacturers, sourcing agents, service providers, trade associations, NGOs and academic institutions.

Formerly known as the Sustainable Apparel Coalition, we are stepping into a new era of impact with a new name, new look, and same enduring vision. The SAC was incorporated as a 501(c) 6 nonprofit organization and launched the groundbreaking Higg Index suite of tools in 2011. In May 2019, the SAC spun-off the Higg Index technology platform to Higg, now Worldly, which delivers tools and services that help consumer goods businesses accelerate transformation for a more sustainable future. As of 26 February 2024, we are now officially known as Cascale. For more information, visit www.cascale.org.

Together, we are working toward a shared vision of an industry that gives back more than it takes — to the planet and its people. Through multi-stakeholder engagement, our mission is to transform business for exponential impact through groundbreaking tools, collaborative partnerships,and trusted leadership for industry sustainability.

To reach this shared vision, we have developed the Higg Index in collaboration with our members, to create a global approach for effectively measuring and evaluating the social and environmental impacts of value chains and products. Our groundbreaking tools enable organizations to identify hotspots, improve sustainability performance, save time and money, and engage with value chain partners to scale systemic change across the industry.

Duties & Responsibilities

• Project manage the update and development cycles of the Higg FEM tool
• Collaborate with technical developers to implement improvements and enhancements to the platform, tools, and methodologies.
• Track and analyze Higg FEM adoption and performance data, including internal and member data reporting.
• Gather and synthesize feedback from stakeholders, members, and Cascale staff to prioritize initiatives according to Cascale’s vision and strategy.
• Facilitate and coordinate the Cascale’s Member involvement process through the Strategic Council and Member Expert Teams.
• Gather input and feedback to complement internal expertise in the development of the FEM tool and programs.
• Serve as one of the experts and representatives on Higg FEM for Cascale staff, members, and external stakeholders.
• Engage with Apparel Alliance Partners on development and implementation of programs in accordance to Cascale Vision and Strategy.
• Identify and engage with new industry or standard partners on development and implementation of tools and programs in accordance to Cascale Vision and Strategy.
• Develop adoption resources that support the global scaling of the Higg Facility Module, including “How to Higg” guidance, training and implementation guides, resources, and translations.
• Conduct UAT in cooperation with the technical teams.
• Track and analyze Higg FEM adoption and performance data
• Other tasks as assigned

Qualifications & Experience

The ideal candidate should possess the following qualifications and experience:

• 5+ years of experience in the apparel, footwear, home textiles and/or other consumer goods industries, including direct experience developing and implementing environmental sustainability programs at manufacturing facilities;
• Demonstrated project management, leadership, and analytics skills;
• Strong familiarity with Cascale and the Higg suite of tools, with a clear understanding of the difference in approach between Higg Index verification and standard audits;
• Experience with multi-layered, complex projects with multiple stakeholders and a solution-oriented approach;
• Experience and confidence in convening, facilitating, and leading conversations with diverse groups of stakeholders with a wide range of perspectives, and consensus building;
• Experience working with people from a variety of cultures and backgrounds;
• Excellent written and verbal communications skills;
• Ability to thrive in a fast-paced environment, managing multiple priorities.
• Capability to work independently while collaborating with staff.
• Keen attention to detail and a high level of accuracy.
• Comfortable working remotely on international time zones
• Passion for environmental sustainability;
• Post-graduate diploma or Bachelor in environmental science/ environmental & chemical engineering/ environmental technology/ environmental management/ sustainability related degrees
• Proficient in English
• Ability to communicate in Mandarin, Bengali, Vietnamese, Turkish – advantageous

Cascale seeks a candidate who is: 

• Mission-driven: Is motivated by sustainability and the mission of the organization.
• Team player: Has team-oriented experience and approach.
• Tech-savvy: Has the ability to understand and manage a variety of technology and software platforms to support the organization.
• Organized and detail-oriented: Is able to effectively manage many different moving parts (information, projects, software) to help keep the organization running smoothly.
• Excellent communicator: Is able to interact with people of all levels in a confident, professional manner.

Reporting Structure

This is a full-time role, reporting directly to the Director, Higg Index Facility Tools.

Compensation and Location

The Cascale offers a compensation package and salary bands are based on country location and aims to be competitive in each market. Actual compensation will also vary depending on factors including (but not limited to) relevant experience and performance. Salary is just one component of Cascale’s Total Rewards package for employees.

Diversity, Equity and Inclusion

Cascale is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Apply

Maybe you don’t tick all the boxes above— but still think you’d be great for the job? Go ahead, apply anyway. Please. We know that experience comes in all shapes and sizes—and PASSION can’t be learned. To be considered for this position, please apply here.

Full-time, Hong Kong or Bangalore

About Cascale

Cascale is a global, non-profit alliance of 300 leading apparel, footwear, and textile brands, retailers, manufacturers, sourcing agents, service providers, trade associations, NGOs and academic institutions.

Formerly known as the Sustainable Apparel Coalition, we are stepping into a new era of impact with a new name, new look, and same enduring vision. The SAC was incorporated as a 501(c) 6 nonprofit organization and launched the groundbreaking Higg Index suite of tools in 2011. In May 2019, the SAC spun-off the Higg Index technology platform to Higg, now Worldly, which delivers tools and services that help consumer goods businesses accelerate transformation for a more sustainable future. As of 26 February 2024, we are now officially known as Cascale. For more information, visit www.cascale.org.

Together, we are working toward a shared vision of an industry that gives back more than it takes — to the planet and its people. Through multi-stakeholder engagement, our mission is to transform business for exponential impact through groundbreaking tools, collaborative partnerships,and trusted leadership for industry sustainability.

To reach this shared vision, we have developed the Higg Index in collaboration with our members, to create a global approach for effectively measuring and evaluating the social and environmental impacts of value chains and products. Our groundbreaking tools enable organizations to identify hotspots, improve sustainability performance, save time and money, and engage with value chain partners to scale systemic change across the industry.

Duties & Responsibilities

• Work closely with the Higg Index Facility Tools team to support planning, execution and monitoring of Cascale’s Facility Tools roadmap
• Support research and analysis within Facility Tools, including proactive benchmarking and comparison of Cascale’s tool framework with comparable systems
• Support creation of surveys, presentation decks, training materials development, and other collateral materials as needed
• Support in the execution of virtual, such as webinars, and in-person events as needed
• In collaboration with the global membership team and Higg subject matter experts, respond to and / or direct members’ enquiries and update communication platform on a regular basis
• Organize and prepare internal and external meeting agenda & logistics for Strategic Councils and other activities
• Consolidate and analyze key impact data on a regular basis to inform team leadership

Project Support:

•    Assist with project planning, coordination, and execution within the Facility team
•    Maintain project timelines, task lists, and documentation.

Qualifications & Experience

The ideal candidate should possess the following qualifications and experience:

• 2+ years of work experience in the apparel, footwear, or textiles industries
• Strong analytical and problem-solving skills.
• Excellent oral, listening, and written communication skills.
• Ability to thrive in a fast-paced environment, managing multiple priorities.
• Capability to work independently while collaborating with staff.
• Keen attention to detail and a high level of accuracy.
• Comfortable working remotely on international time zones
• Bachelor in environmental science/ environmental & chemical engineering/ environmental technology/ environmental management/ sustainability related degrees preferred.

Cascale seeks a candidate who is: 

• Mission-driven: Is motivated by sustainability and the mission of the organization.
• Team player: Has team-oriented experience and approach.
• Tech-savvy: Has the ability to understand and manage a variety of technology and software platforms to support the organization.
• Organized and detail-oriented: Is able to effectively manage many different moving parts (information, projects, software) to help keep the organization running smoothly.
• Excellent communicator: Is able to interact with people of all levels in a confident, professional manner.

Reporting Structure

This is a full-time role, reporting directly to the Director, Higg Index Facility Tools.

Compensation and Location

Cascale offers competitive salary commensurate with experience. Salary bands are based on the country of location.

Diversity, Equity and Inclusion

Cascale is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Apply

Maybe you don’t tick all the boxes above— but still think you’d be great for the job? Go ahead, apply anyway. Please. We know that experience comes in all shapes and sizes—and PASSION can’t be learned. To be considered for this position, please apply here.

Flexible/remote location (ideally within commutable distance to a Cascale regional hub – Amsterdam, London, Barcelona)
Full-time position

About Cascale

Cascale is a global, non-profit alliance of 300 leading apparel, footwear, and textile brands, retailers, manufacturers, sourcing agents, service providers, trade associations, NGOs and academic institutions.

Formerly known as the Sustainable Apparel Coalition, we are stepping into a new era of impact with a new name, new look, and same enduring vision. The SAC was incorporated as a 501(c) 6 nonprofit organization and launched the groundbreaking Higg Index suite of tools in 2011. In May 2019, the SAC spun-off the Higg Index technology platform to Higg, now Worldly, which delivers tools and services that help consumer goods businesses accelerate transformation for a more sustainable future. As of 26 February 2024, we are now officially known as Cascale. For more information, visit www.cascale.org.

Together, we are working toward a shared vision of an industry that gives back more than it takes — to the planet and its people. Through multi-stakeholder engagement, our mission is to transform business for exponential impact through groundbreaking tools, collaborative partnerships,and trusted leadership for industry sustainability.

To reach this shared vision, we have developed the Higg Index in collaboration with our members, to create a global approach for effectively measuring and evaluating the social and environmental impacts of value chains and products. Our groundbreaking tools enable organizations to identify hotspots, improve sustainability performance, save time and money, and engage with value chain partners to scale systemic change across the industry.

Primary Duties and Responsibilities

Member Team Support

• Lead member administration including:
  • Analyzing internal data to identify member needs and highlighting trends to inform our member engagement strategy
  • Support in the organization of regional events (virtual and in-person): support coordination of speakers, content, slide deck, registration, posting on Cascale Connect before and after events, provide scheduling support
  • Increasing awareness of opportunities for members to participate or engage in Cascale activities, strategic direction, workgroups and collective action programs
  • Generation of targeted contact list and roll-out of campaigns towards our member’s community
  • Provide support on members’ queries, providing efficient and informative customer service to meet their needs
  • Proactive management of internal systems such as Salesforce, Airtable, Asana, GDrive
  • Proactive management of member platforms such as Cascale Connect
  • Staying on top of latest news and achievements of members
• Supporting the administration of the region’s delivery of membership requirements e.g.
  • Generating, tracking and verifying members’ reports and generating reports via our suite of tools
  • Tracking ongoing progress

Cross Team Responsibilities

• Work with the Centralized Operations Team on projects to deliver on members’ needs and support efficient and effective processes and systems for the team. For e.g.
  • Improving new member onboarding processes and materials
  • Support delivery of membership requirements e.g.
    • Designing and maintaining tracking tools
    • Creation of explanatory materials
• Ensuring members are kept updated
  • Post information/events/recordings on Cascale Connect

Additional Tasks

• Supporting the membership team, and others in Cascale with other tasks as requested

Qualifications & Experience

The ideal candidate should possess the following qualifications and experience:

• Must have at least 2-3 years experience working in an environment where support is delivered to organizations, e.g. account management and customer success
• Strong communication, influencing and interpersonal skills with a positive and supportive attitude. Ability to interact and engage with various stakeholders in an international context
• Experience with customer engagement CRM platforms, e.g. Salesforce, Higher Logic, or other platforms and the ability to generate reports and analyze data.
• Interest and knowledge of sustainability issues, particularly in the textile industry
• Excellent organizational skills with a strong process driven approach
• Ability to multitask, and comfortable with ambiguity and handling complex issues by using initiative and searching out potential solutions
• Excellent working understanding of Google suite (Docs, Sheets, and Slides) – or at a minimum transferable knowledge from other similar software (e.g. MS Office suite – Word, PPT, Excel). Experience of creating engaging and visually appealing presentations
• Ability to work with colleagues in a multicultural, multinational context to collaboratively achieve organizational goals working effectively across time zones
• An open, global, growth and learning driven mindset
• Fluency in multiple languages a plus

Cascale seeks a candidate who is: 

• Mission-driven: Is motivated by sustainability and the mission of the organization.
• Team player: Has team-oriented experience and approach.
• Tech-savvy: Has the ability to understand and manage a variety of technology and software platforms to support the organization.
• Organized and detail-oriented: Is able to effectively manage many different moving parts (information, projects, software) to help keep the organization running smoothly.
• Excellent communicator: Is able to interact with people of all levels in a confident, professional manner.

Reporting Structure

This is a full-time role, reporting directly to the Director of Member Community & Governance.

Compensation and Location

The Cascale offers a compensation package and salary bands are based on country location and aims to be competitive in each market. Actual compensation will also vary depending on factors including (but not limited to) relevant experience and performance. Salary is just one component of Cascale’s Total Rewards package for employees.

Diversity, Equity and Inclusion

Cascale is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Apply

Maybe you don’t tick all the boxes above— but still think you’d be great for the job? Go ahead, apply anyway. Please. We know that experience comes in all shapes and sizes—and PASSION can’t be learned. To be considered for this position, please apply here.

AMER / EMEA (regional hub) Full-time position

About Cascale

Cascale is a global, non-profit alliance of 300 leading consumer goods apparel, footwear, and textile brands, retailers, manufacturers, sourcing agents, service providers, trade associations, NGOs and academic institutions.

Formerly known as the Sustainable Apparel Coalition, we are stepping into a new era of impact with a new name, new look, and same enduring vision. The SAC was incorporated as a 501(c) 6 nonprofit organization and launched the groundbreaking Higg Index suite of tools in 2011. In May 2019, the SAC spun-off the Higg Index technology platform to Higg, now Worldly, which delivers tools and services that help consumer goods businesses accelerate transformation for a more sustainable future. As of 26 February 2024, we are now officially known as Cascale. For more information, visit www.cascale.org.

Together, we are working toward a shared vision of an industry that gives back more than it takes — to the planet and its people. Through multi-stakeholder engagement, our mission is to transform business for exponential impact through groundbreaking tools, collaborative partnerships,and trusted leadership for industry sustainability.

To reach this shared vision, we have developed the Higg Index in collaboration with our members, to create a global approach for effectively measuring and evaluating the social and environmental impacts of value chains and products. Our groundbreaking tools enable organizations to identify hotspots, improve sustainability performance, save time and money, and engage with value chain partners to scale systemic change across the industry.

Position Description

The Senior Director, Brand & Retailer Membership is a critical role for the organization. A radical change of the industry will only happen if all actors through the global supply chain work in equitable partnership to accelerate the necessary transformation of the consumer goods industry. Through our membership, structure and core values, Cascale has a unique opportunity to deliver lasting meaningful impact at scale. In this context we recognise that this will only happen if Cascale brand and retail members are inspired, empowered, focused, and appropriately equipped and supported to take the Individual and Collective Action necessary. As a senior Cascale leader you need to ensure that Cascale holds the trust of its brand and retail members who pay for its services globally, delivering high levels of satisfaction and retention. Responsible for all aspects of Cascale brand and retail member engagement and impact, through leading world-class service, and support, to drive business transformation and exponential impact in the global consumer goods industry

Primary Duties and Responsibilities

Brand and Retailer Member Engagement & Impact Strategy 

• Brand and Retailer Member Engagement Strategy
  • With the Executive Vice President, lead development and implementation of an organization-wide brand and retail member engagement strategy. Collaborate closely with other departments, to ensure Cascale brand and retail members are actively engaged in and committed to Cascale-led activities as measured by membership retention, satisfaction scores, improved participation rates and relevant revenue targets to include:
    • Delivering and continually evolving clear brand and retail member focused value propositions, aligned with Cascale’s vision, to satisfy Cascale’s brand and retail member’s needs.
    • Delivering and continually evolving Cascale brand and retail member journey, optimizing both the brand and retail member experience and the impact of members’ engagement with Cascale in the achievement of organizational goals.
    • Support the member engagement and governance team (Manager) in:
      • Developing, delivering and continually evolving the most effective and efficient governance and member involvement processes.
    • Build strong membership communities that are appropriately segmented and designed to satisfy brand and retail member needs.
    • Engage closely with relevant counterparts at Worldly to ensure alignment as much as possible and close collaboration on key relevant brand and retail member engagement activities.
    • Identifying and delivering against additional brand and retail member revenue streams including, but not limited to:
      • Event and meeting participation and sponsorship
      • Specific project funding
• Brand and Retailer Member Impact Strategy
  • With the Executive Vice President, lead development and implementation of an organization wide brand and retailer member impact strategy, in line with Cascale’s vision, strategic plan and program frameworks and based on the use of the Higg Index tools, Cascale, and Cascale partner programs
    • Deliver significant continued increases in use of Cascale Higg Index Tools by Cascale Members and their Business Partners delivering – reductions in duplicative audits and assessments in the apparel & footwear industry, and beyond,  and an increase in meaningful, quality data.
    • Deliver significant continued increases in Cascale Members and their Business Partners, achieving identified levels of social, labor and environmental performance as measured through relevant Cascale Tools and Programs.
    • Deliver significant continued increases in Cascale Members and their Business Partners, engaging in Cascale partner collective actions programs.
    • Work with relevant Cascale Directors, to explore and implement innovative tools to effectively monitor and evaluate Cascale member performance improvements
    • Ensure impact and evaluation is embedded across the organization and data insights support the teams to inform decisions and drive improvements in service to our brand and retail members
  • Support the community engagement and governance team (Manager) in:
    • Developing, implementing and continually evolving brand and retailer membership requirements / commitments that support and drive individual and collective brand and retailer member progress and impact in line with the  Cascale strategic plan.

Brand and Retailer Member Satisfaction

• Implement effective strategies to ensure brand and retailer membership satisfaction and retention rates are high
• Implement effective processes to capture meaningful and actionable brand and retailer member satisfaction data
• A specific focus on delivering brand and retailer member satisfaction in key areas of engagement in core governance processes, equal partnership, and Cascale, and Cascale partners, collective action initiatives

Sustainable Revenue 

• Work with the Executive Vice President, and Finance team to develop and maintain sound financial practices, including; budget management, cash flow, pricing strategies, cost control, revenue and expense planning.
• Collaborate closely with the Senior Director, Strategic Growth and team to support in developing and implementing strategies to Identify, target and recruit key brands and retailers in the apparel and footwear industry for membership opportunities.

Cascale Leadership

• Demonstrate accountability at all levels through consistent delivery against KPIs of the highest standard
• Team leadership
  • With the Executive Vice President, develop and oversee the implementation of brand and retail member engagement & impact strategies ensuring relevant departmental policies, processes, procedures (e.g. SOPs, RACIs etc.) and appropriate structures, where necessary and agreed, are in place to ensure that the strategies are implemented efficiently, and effectively.
  • Provide inspirational leadership to the brand and retail membership team, implementing a commitment to continuous education and growth, supporting development and achievement of measurable results, while increasing overall competencies to support delivery of Cascale’s Vision and Strategic Plan.
  • Build a transparent environment that supports feedback and continuous improvement
• Cross-organisational
  • Align and cooperate with EVP, Executive Team, and fellow Cascale (Senior) Directors, to contribute and demonstrate leadership in supporting the overall objectives of Cascale, including but not limited to Strategic Plan implementation, engaging in cross organizational strategic projects as identified and agreed with Cascale’s Executive Team.
  • Actively collaborate across departments to ensure we are moving collectively towards organizational goals within scheduled timelines, operationalising matrix ways of working, recognising and addressing the issues and opportunities in all areas.
  • Specifically oversee brand and retailer membership team’s collaboration and coordination with key internal stakeholders, including Strategic Growth, Stakeholder Engagement, Collective Action, Public Affairs, Higg Index, Marketing and Communications, and Operations, to ensure clear strategic alignment

Industry Leadership 

• Passionately and professionally represent the interests of all Cascale members, notably Cascale brand and retail members, and also key diverse external partners and stakeholders, building strong relationships at the most senior level levels.
• Become a face and voice publicly for what is needed to meet our industry vision, and be the primary champion for Cascale brand and retailer membership, and Cascale’s brand and retail members’ impact through their engagement with Cascale, coordinating with Cascale’s Marketing and Communications Team to represent Cascale through public media, including events, interviews, blog posts
• Maintain a leading working knowledge of significant developments and trends in the apparel and footwear industry value chain, related fields and adjacent industries as the organization scope and reach evolves.

Qualifications & Experience

The ideal candidate should possess the following qualifications and experience:

• 5+ years of significant accomplishments in membership, and member engagement
• 5+ years working at a senior (e.g. Director) level or above
• 10+ years of experience and knowledge in brand and/or retail in the consumer goods industry, ideally in apparel and footwear
• A relevant and applicable Postgraduate Qualification would be an advantage
• Has developed and successfully implemented well-defined business strategies
• Proven ability to develop high-impact, value driven membership programs
• Knowledge of sustainability issues in the apparel, footwear and other industries, with ability to translate into well-articulated arguments, for responsible sourcing.
• Track record of working in a team-based, fast-paced, deadline-driven environment multi-tasking and handling changing priorities
• Experience of managing a globally dispersed team
• Experience of working collaboratively as part of a global, multicultural organization, with strong, demonstrated interest in diversity, equity, and inclusion always to treating others with respect and care.

Candidate required characteristics

• Mission-driven: Is motivated by sustainability and the mission of the organization.
• Team player: Has team-oriented experience and approach.
• Tech-savvy: Has the ability to understand and manage a variety of technology and software platforms to support the organization.
• Organized and detail-oriented: Is able to effectively manage many different moving parts (information, projects, software) to help keep the organization running smoothly.
• Excellent communicator: Is able to interact with people of all levels in a confident, professional manner.
• Comfortable working in an ambiguous, matrixed environment, where decisions happen fast and we learn by doing and adapt as needed

Reporting Structure

This is a full-time role, reporting directly to Cascale’s Executive Vice President.

Diversity, Equity and Inclusion

Cascale is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Apply

Maybe you don’t tick all the boxes above— but still think you’d be great for the job? Go ahead, apply anyway. Please. We know that experience comes in all shapes and sizes—and PASSION can’t be learned. To be considered for this position, please apply here.

APAC (Hong Kong, or major regional hub); Full-time position 

About Cascale

Cascale is a global, non-profit alliance of 300 leading consumer goods brands, retailers, manufacturers, sourcing agents, service providers, trade associations, NGOs, and academic institutions.

Formerly known as the Sustainable Apparel Coalition, we are stepping into a new era of impact with a new name, new look, and same enduring vision. The SAC was incorporated as a 501(c) 6 nonprofit organization and launched the groundbreaking Higg Index suite of tools in 2011. In May 2019, the SAC spun off the Higg Index technology platform to Higg, now Worldly, which delivers tools and services that help consumer goods businesses accelerate transformation for a more sustainable future. As of 26 February 2024, we are now officially known as Cascale. For more information, visit www.cascale.org.

Together, we are working toward a shared vision of an industry that gives back more than it takes — to the planet and its people. Through multi-stakeholder engagement, our mission is to transform business for exponential impact through groundbreaking tools, collaborative partnerships, and trusted leadership for industry sustainability.

To reach this shared vision, we have developed the Higg Index in collaboration with our members to create a global approach for effectively measuring and evaluating the social and environmental impacts of value chains and products. Our groundbreaking tools enable organizations to identify hotspots, improve sustainability performance, save time and money, and engage with value chain partners to scale systemic change across the industry.

Position Description

The Senior Director, Manufacturer Membership is a critical role for the organization. A radical change of the industry will only happen if all actors through the global supply chain work in equitable partnership to accelerate the necessary transformation of the consumer goods industry. Through our membership, structure, and core values, Cascale has a unique opportunity to deliver lasting, meaningful impact at scale. In this context, we recognize that this will only happen if Cascale manufacturer members are inspired, empowered, focused, and appropriately equipped and supported to take the Individual and collective action necessary. As a senior Cascale leader you need to ensure that Cascale holds the trust of its manufacturer members who pay for its services globally, delivering high levels of satisfaction and retention. Responsible for all aspects of Cascale manufacturer member engagement and impact through leading world-class service and support to drive business transformation and exponential impact in the global consumer goods industry.

Primary Duties and Responsibilities

Manufacturer Member Engagement & Impact Strategy 

• Manufacturer Member Engagement Strategy
  • With the Executive Vice President, lead development and implementation of an organization-wide manufacturer member engagement strategy. Collaborate with other departments to ensure Cascale manufacturer members are actively engaged in and committed to Cascale-led activities as measured by membership retention, satisfaction scores, improved participation rates, and relevant revenue targets, including:
    • Delivering and continually evolving clear manufacturer member-focused value propositions aligned with Cascale’s vision, to satisfy Cascale’s manufacturer member’s needs.
    • Delivering and continually evolving Cascale manufacturer member journey, optimizing both the manufacturer member experience and the impact of members’ engagement with Cascale in the achievement of organizational goals.
    • Support the member engagement and governance team (Manager) in:
      • Developing, delivering, and continually evolving the most effective and efficient governance and member involvement processes.
    • Build strong membership communities that are appropriately segmented and designed to satisfy manufacturer member needs.
    • Engage closely with relevant counterparts at Worldly to ensure alignment as much as possible and close collaboration on key relevant manufacturer member engagement activities.
    • Identifying and delivering against additional manufacturer member revenue streams including, but not limited to:
      • Event and meeting participation and sponsorship
      • Specific project funding
• Manufacturer Member Impact Strategy
  • With the Executive Vice President, lead development and implementation of an organization-wide manufacturer member impact strategy in line with Cascale’s vision, strategic plan, and program frameworks and based on the use of the Higg Index tools, Cascale, and Cascale partner programs.
    • Deliver significant continued increases in use of Cascale Higg Index tools by Cascale Members and their Business Partners, delivering reductions in duplicative audits and assessments in the apparel & footwear industry and beyond and an increase in meaningful, quality data.
    • Deliver significant continued increases in Cascale members and their Business Partners, achieving identified levels of social, labor, and environmental performance as measured through relevant Cascale Tools and Programs.
    • Deliver significant continued increases in Cascale members and their business partners, engaging in Cascale partner collective actions programs.
    • Work with relevant Cascale directors to explore and implement innovative tools to effectively monitor and evaluate Cascale member performance improvements.
    • Ensure impact and evaluation are embedded across the organization and data insights support the teams to inform decisions and drive improvements in service to our manufacturer members.
  • Support the member engagement and governance team(Manager) in:
    • Developing, implementing, and continually evolving manufacturer membership requirements/commitments that support and drive individual and collective manufacturer member progress and impact in line with the  Cascale strategic plan.

Manufacturer Member Satisfaction

• Implement effective strategies to ensure manufacturer membership satisfaction and retention rates are high.
• Implement effective processes to capture meaningful and actionable manufacturer member satisfaction data.
• A specific focus on delivering manufacturer member satisfaction in key areas of engagement in core governance processes, equal partnership, and Cascale, and Cascale partners, collective action initiatives

Sustainable Revenue 

• Work with the Executive Vice President and Finance team to develop and maintain sound financial practices, including; budget management, cash flow, pricing strategies, cost control, revenue and expense planning.
• Collaborate closely with the Senior Director, Strategic Growth and team to support in developing and implementing strategies to Identify, target and recruit key manufacturers in the apparel and footwear industry for membership opportunities.

Cascale Leadership

• Demonstrate accountability at all levels through consistent delivery against KPIs of the highest standard.
• Team leadership
  • With the Executive Vice President, develop and oversee the implementation of manufacturer member engagement and impact strategies ensuring relevant departmental policies, processes, procedures (e.g. SOPs, RACIs etc.) and appropriate structures, where necessary and agreed, are in place to ensure that the strategies are implemented efficiently, and effectively.
  • Provide inspirational leadership to the manufacturer membership team, implementing a commitment to continuous education and growth, supporting development and achievement of measurable results while increasing overall competencies to support delivery of Cascale’s Vision and Strategic Plan.
  • Build a transparent environment that supports feedback and continuous improvement.
• Cross-organisational
  • Align and cooperate with EVP, Executive Team, and fellow Cascale (Senior) Directors to contribute and demonstrate leadership in supporting the overall objectives of Cascale, including but not limited to Strategic Plan implementation, engaging in cross-organizational strategic projects as identified and agreed with Cascale’s Executive Team.
  • Actively collaborate across departments to ensure we are moving collectively towards organizational goals within scheduled timelines, operationalizing matrix ways of working, recognizing, and addressing the issues and opportunities in all areas.
  • Specifically oversee manufacturer membership team’s collaboration and coordination with key internal stakeholders, including Strategic Growth, Stakeholder Engagement, Collective Action, Public Affairs, Higg Index, Marketing and Communications, and Operations, to ensure clear strategic alignment.

Industry Leadership 

• Passionately and professionally represent the interests of all Cascale members, notably Cascale manufacturer members, and also key diverse external partners and stakeholders, building strong relationships at the most senior level levels.
• Become a face and voice publicly for what is needed to meet our industry vision, and be the primary champion for Cascale manufacturer membership and Cascale’s manufacturer members’ impact through their engagement with Cascale, coordinating with Cascale’s Marketing and Communications Team to represent Cascale through public media, including events, interviews, blog posts.
• Maintain a leading working knowledge of significant developments and trends in the apparel and footwear industry value chain, related fields and adjacent industries as the organization scope and reach evolves.

Qualifications & Experience

The ideal candidate should possess the following qualifications and experience:

• 5+ years of significant accomplishments in membership and member engagement
• 5+ years working at a senior (e.g., Director) level or above
• 10+ years of experience and knowledge in manufacturing in the consumer goods industry, ideally in apparel and footwear
• A relevant and applicable Postgraduate Qualification would be an advantage
• Has developed and successfully implemented well-defined business strategies
• Proven ability to develop high-impact, value-driven membership programs
• Knowledge of sustainability issues in apparel, footwear, and other industries, with the ability to translate into well-articulated arguments for responsible manufacturing.
• Track record of working in a team-based, fast-paced, deadline-driven environment, multi-tasking and handling changing priorities
• Experience in managing a globally dispersed team
• Experience in working collaboratively as part of a global, multicultural organization, with strong, demonstrated interest in diversity, equity, and inclusion always to treating others with respect and care.

Candidate required characteristics

• Mission-driven: Is motivated by sustainability and the mission of the organization.
• Team player: Has team-oriented experience and approach.
• Tech-savvy: Has the ability to understand and manage a variety of technology and software platforms to support the organization.
• Organized and detail-oriented: Is able to effectively manage many different moving parts (information, projects, software) to help keep the organization running smoothly.
• Excellent communicator: Is able to interact with people of all levels in a confident, professional manner.
• Comfortable working in an ambiguous, matrixed environment, where decisions happen fast, and we learn by doing and adapt as needed

Reporting Structure

This is a full-time role, reporting directly to Cascale’s Executive Vice President.

Diversity, Equity, and Inclusion

Cascale is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Apply

Maybe you don’t tick all the boxes above — but still think you’d be great for the job? Go ahead, apply anyway. Please. We know that experience comes in all shapes and sizes—and PASSION can’t be learned. To be considered for this position, please apply [here].

Full-time position, flexible/remote location (ideally within commutable distance to a Cascale regional hub – Amsterdam, London, Barcelona, Bangalore, or Hong Kong) 

About Cascale

Cascale is a global, non-profit alliance of 300 leading consumer goods apparel, footwear, and textile brands, retailers, manufacturers, sourcing agents, service providers, trade associations, NGOs, and academic institutions.

Formerly known as the Sustainable Apparel Coalition, we are stepping into a new era of impact with a new name, new look, and same enduring vision. The SAC was incorporated as a 501(c) 6 nonprofit organization and launched the groundbreaking Higg Index suite of tools in 2011. In May 2019, the SAC spun off the Higg Index technology platform to Higg, now Worldly, which delivers tools and services that help consumer goods businesses accelerate transformation for a more sustainable future. As of 26 February 2024, we are now officially known as Cascale. For more information, visit www.cascale.org.

Together, we are working toward a shared vision of an industry that gives back more than it takes — to the planet and its people. Through multi-stakeholder engagement, our mission is to transform business for exponential impact through groundbreaking tools, collaborative partnerships, and trusted leadership for industry sustainability.

To reach this shared vision, we have developed the Higg Index in collaboration with our members to create a global approach for effectively measuring and evaluating the social and environmental impacts of value chains and products. Our groundbreaking tools enable organizations to identify hotspots, improve sustainability performance, save time and money, and engage with value chain partners to scale systemic change across the industry.

Position Description

The Senior Manager, Membership Governance is a critical role for the organization. A radical change of the industry will only happen if all actors throughout the global supply chain work in equitable partnership to accelerate the necessary transformation of the consumer goods industry. Within this context, through our membership, organizational structure, and core values, Cascale has a unique opportunity to deliver lasting, meaningful impact at scale. We recognize clearly that this will only happen if Cascale operates with the highest standards of engagement, transparency, accountability, and integrity with our members and key stakeholders throughout global value chains. As the Governance Manager, you will be responsible for managing and leading all membership governance activities, including crucially, tool and program development, through the development and implementation of effective, efficient governance policies and processes.

Primary Duties and Responsibilities

Member & Stakeholder Engagement Governance:

• Develop and oversee implementation of robust governance frameworks, including relevant policies, processes, and procedures (e.g., SOPs, RACIs, etc.) for all Cascale member engagement and participation activities, including but not limited to:
  • Member governance voting activities (e.g., Bylaws, Board of Director member nominations and elections)
  • Organization and conduct of all member and stakeholder meetings
  • Membership requirements

Higg Index Tool and Cascale Program Governance:

• Develop and oversee the implementation of robust governance frameworks, including relevant policies, processes, and procedures (e.g., SOPs, RACIs, etc.) for all Higg Index tools and Cascale program development and implementation.

Governance Management:

• Cooperate and align with relevant Cascale staff (e.g., Senior Leadership, Legal, Membership, Product teams, etc.) to ensure that all member engagement and participation activities and, Higg Index tool and Cascale program development and implementation, policies, processes, and procedures:
  • Are in line with all relevant internal and external (legal) requirements, including Cascale’s  governance (e.g., By-laws, Membership Agreements, MoUs, etc.), and industry best-practice
  • Support delivery of Cascale’s vision, mission, and strategic objectives
  • Deliver transparency, impartiality, accountability, consistency,  and integrity while driving equitable partnership and representation throughout Cascale’s membership and with key stakeholders.
  • Have solution-based feedback channels and loops, clearly communicated to all stakeholders, and consistently reinforced across Cascale so that feedback is addressed by the right people in a fair, transparent, and timely manner
  • Are communicated effectively to all stakeholders
• Identify and manage governance-related risks, ensuring appropriate mitigation strategies are in place.
• Conduct regular reviews and audits of governance frameworks to ensure compliance and alignment with internal and external requirements.
• Stay informed about changes in relevant internal and external governance requirements and best practices and update policies accordingly.
• Monitor and assess the effectiveness of the governance frameworks and all aspects (policies, procedures, etc.) and recommend improvements as needed.

Reporting:

• Maintain accurate, up-to-date records on all membership, tool and program development, and governance activities.
• Reporting in a timely and consistent manner on the effectiveness and efficiency of all membership, tool and program development, and governance activities.
• Address membership, tool, and program governance-related inquiries from members and provide guidance on compliance with governance policies.

Qualifications & Experience

The ideal candidate should possess the following qualifications and experience:

• Bachelor’s degree in any related field within sustainability or ESG; with a relevant and applicable Postgraduate Qualification being an advantage
• Minimum of 5 years of experience in standards setting or certification, development and management, compliance, membership governance, or related work, preferably within a non-profit multi-stakeholder organization.
• Understanding of the complexities and challenges of governing activities within a multi-stakeholder environment
• Strong understanding of ESG issues and the consumer goods industry (notably apparel and footwear industry).
• Excellent organizational, communication, and interpersonal skills.
• Project management skills and experience an advantage
• High level of integrity, discretion, and professionalism.

Candidate Required Characteristics

• Mission-driven: Is motivated by sustainability and the mission of the organization.
• Team player: Has team-oriented experience and approach.
• Tech-savvy: Has the ability to understand and manage a variety of technology and software platforms to support the organization.
• Organized and detail-oriented: Is able to effectively manage many different moving parts (information, projects, software) to help keep the organization running smoothly.
• Excellent communicator: Is able to interact with people of all levels in a confident, professional manner.
• Comfortable working in an ambiguous, matrixed environment, where decisions happen fast and we learn by doing and adapt as needed.

Reporting Structure

This is a full-time role, reporting directly to Director, Membership Engagement, & Governance.

Compensation and Location

The Cascale offers a compensation package and salary bands are based on country location and aims to be competitive in each market. Actual compensation will also vary depending on factors including (but not limited to) relevant experience and performance. Salary is just one component of Cascale’s Total Rewards package for employees.

Diversity, Equity, and Inclusion

Cascale is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Apply

Maybe you don’t tick all the boxes above— but still think you’d be great for the job? Go ahead, apply anyway. Please. We know that experience comes in all shapes and sizes—and PASSION can’t be learned. To be considered for this position, please apply here.

Full-time, Hong Kong

About Cascale

Cascale is a global, non-profit alliance of 300 leading apparel, footwear, and textile brands, retailers, manufacturers, sourcing agents, service providers, trade associations, NGOs and academic institutions.

Formerly known as the Sustainable Apparel Coalition, we are stepping into a new era of impact with a new name, new look, and same enduring vision. The SAC was incorporated as a 501(c) 6 nonprofit organization and launched the groundbreaking Higg Index suite of tools in 2011. In May 2019, the SAC spun-off the Higg Index technology platform to Higg, now Worldly, which delivers tools and services that help consumer goods businesses accelerate transformation for a more sustainable future. As of February 26, 2024, we are now officially known as Cascale. For more information, visit www.cascale.org.

Together, we are working toward a shared vision of an industry that gives back more than it takes — to the planet and its people. Through multi-stakeholder engagement, our mission is to transform business for exponential impact through groundbreaking tools, collaborative partnerships, and trusted leadership for industry sustainability.

To reach this shared vision, we have developed the Higg Index in collaboration with our members, to create a global approach for effectively measuring and evaluating the social and environmental impacts of value chains and products. Our groundbreaking tools enable organizations to identify hotspots, improve sustainability performance, save time and money, and engage with value chain partners to scale systemic change across the industry.

Position Description

The Administrative Assistant is a crucial role to the organization and will develop and foster proactive engagement to support the executive leadership team through administrative and operational tasks. Your work will enable Cascale to maximize productivity by simplifying collaboration and connection with one another. The role will partner with leaders to help them achieve their goals and objectives as well as work with the broader team. It will provide and lead support to both internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization.

Duties & Responsibilities

The administrative assistant will support for the following areas:

Executive Team Member(s) Support

• Review and prioritize inbound requests to identify items that are critical
• Process and manage inbox including filing, deleting, drafting and sending email responses as appropriate
• Draft – and as directed, send – internal and external correspondence including some of a sensitive or confidential nature
• Manage an active and changing calendar including prioritizing inbound requests to schedule meetings, both in-person and virtual
• Arrange and provide logistical support for ET-priority meetings, virtual and physical (in-region), including ensuring agendas are set and managing any practical needs (e.g. catering, meeting rooms, travel, etc.)
• Make travel arrangements and create detailed travel itineraries, including assisting with submitting expenses per Cascale policies
• Support in tracking and follow-up with Team Lead critical priority projects
• Make travel arrangements and create detailed travel itineraries, including assisting with submitting expenses per Cascale policies
• Carry out administrative duties for senior leadership team such as scheduling meetings, taking notes, drafting presentations, filing documents
• Leverage technology platforms to streamline communications and operations for the leadership team
• Schedule meetings + events pertaining to the executive leadership team including coordination and execution of annual team and leadership meetings, both virtual and in person
• Work closely and effectively with the Executive Assistant to keep him/her informed about upcoming commitments and responsibilities pertaining to the leadership team and Board of Directors.
• Coordinate ET calendars to allow for dedicated work time
• Assist in preparing materials for internal or external meetings including Board Meetings, presentations at events or with members, etc
• Support the maintenance of filing systems in google drive to allow the ET to easily find documents
• Leverage technology platforms to streamline communications and operations for the ET
• Develop and maintain relationships with other internal and external assistants to support in the work of the ET
• Board Support as Requested, and directed by Chief of Staff

Qualifications & Experience

The ideal candidate should possess the following qualifications and experience:

• Strong work tenure: 4-5+ years experience in supporting C-Level Executives
• Must be able to speak Mandarin and/or Cantonese
• Strong analytical and problem-solving skills
• Excellent oral, listening, and written communication skills
• Ability to thrive in a fast-paced environment, managing multiple priorities
• Capability to work independently while collaborating with staff
• Keen attention to detail and a high level of accuracy
• Required expertise in computer and business software, including platforms such as Excel, QuickBooks Online, and G Suite and Microsoft Office Suite (Excel, Word, PowerPoint) applications

Cascale seeks a candidate who is: 

• Mission-driven: Is motivated by sustainability and the mission of the organization.
• Team player: Has team-oriented experience and approach, and is comfortable with operating in ambiguity
• Tech-savvy: Has the ability to understand and manage a variety of technology and software platforms to support the organization.
• Organized and detail-oriented: Is able to effectively manage many different moving parts (information, projects, software) to help keep the organization running smoothly.
• Excellent communicator: Is able to interact with people of all levels in a confident, professional manner.

Reporting Structure

This is a full-time role, reporting directly to the Chief of Staff but will take regular direction from Executive Team members.

Compensation and Location

The Cascale offers a compensation package and salary bands are based on country location and aims to be competitive in each market. Actual compensation will also vary depending on factors including (but not limited to) relevant experience and performance. Salary is just one component of Cascale’s Total Rewards package for employees.

Cascale’s members and partners are global organizations, and as such, our staff sometimes work early or late hours. This position is preferably based in Hong Kong.  Please note that you will have to be eligible to live and work in the region specified.

Diversity, Equity and Inclusion

Cascale is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well.

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Apply

Maybe you don’t tick all the boxes above— but still think you’d be great for the job? Go ahead, apply anyway. Please. We know that experience comes in all shapes and sizes—and PASSION can’t be learned. To be considered for this position, please apply here.